Oh, it is not automatically recognized!? When the printer driver cannot be installed

Recent personal computers and printers are convenient, and print drivers are often installed automatically.In most cases, you can use it without being aware of the driver, but once you have trouble, you may not know how to deal with it.In this article, we will explain the trouble with the installation of the printer driver.

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Where is the printer driver stored?

People who usually use drivers without being aware of it often do not know where the data is.It can be confirmed by the following method.

How to know where the storage location of the printer driver is

If you explain Windows10 as an example, you can check the location of the driver from the "Control Panel".

Click "Start" at the bottom left of the screen.Find a "Windows System Tool" from the app list.Open the "Control Panel" in it.

Select "Display Device and Printer" in the "Hardware and Sound" item, and click the displayed printer icon to display the "Print Server Properties" on the upper menu bar.Select the "Driver" tag in the print server property.Select the driver you want to check and press "Properties" at the bottom right.The displayed "driver pass" is the location of the driver.

In such a case, check the printer driver

If you suddenly become unable to use the printer when you upgrade the OS or the update program, the driver may be the cause.Check if the latest driver is installed.

Can I print even when there is no printer driver?

The driver is required to send data from a personal computer and print it.A printer with a direct print function that allows you to read data directly from digital cameras and SD cards can be printed without a driver.

The installation destination is determined automatically!How to install a printer driver

Downloading and executing the installation software called installer from the manufacturer's site, the driver is automatically installed.The installation destination is also determined automatically, so there is no need for difficult operations.Installing a printer driver is basically very easy.

How to install a driver to Windows PC

In Windows10, many printers can be used with built -in standard drivers, but some printers need to be set.

If you need a driver, download it from the printer manufacturer's site.If you launch the downloaded file, it will be automatically installed.

[Reference] Install a printer on Windows 10 (Microsoft Windows Support)

How to install a printer driver to Mac

In the case of a Mac, if the printer is compatible with AirPrint, it can be printed without installing a driver.Prints that do not support AirPrint are basically automatically installed, so no special operations are required.

[Reference] About AirPrint (Apple)

Mac printer and scanner driver (Apple)

What if multiple copies of printer drivers have been created?

If you install a driver multiple times with the same printer connected, a copy may be created.

To delete the copy, select "Windows System Tool" → "Control Panel" → "Display Device and Printer" to display the printer icon.Right -click on the cursor to the unnecessary driver icon.Choose "Delete devices".

What to do if the printer driver cannot be installed or cannot be used

Finally, I would like to explain how to deal with the driver cannot be installed, or if the installation itself is not available.

What to do if the printer driver cannot be installed on Windows10

One of the reasons why Windows 10 cannot be installed is that the driver does not support Windows10.If you are trying to install with the disc attached to the printer, the latest version may be uploaded to the manufacturer site, so try to find it.

In some cases, the driver that has already been installed is hindered.Delete the existing driver and try the installation again.

How to deal with the printer error "Driver cannot be used" is displayed

Here are some ways to deal with when the printer is displayed as "Driver cannot be used".

First, there are cases where there is a problem with the connection between the personal computer and the printer.If you are connected to a USB, you can replace the USB cable or re -connect it correctly.With a wired / wireless LAN connection, security software may be in the way or the IP address may be wrong.Also, the driver may be damaged.Uninstall once and install it again.

Can you use the printer driver?Let's find the cause on the manufacturer site

We have introduced common troubles, but in some cases the above method cannot be solved.In such a case, it is also effective to find the cause on the official website of the printer used.

CanonのプリンターのドライバーがWindows10にインストールできない場合

The Canon official website has "Support Download" items.From there, open the online manual of each product and find the cause of not being able to install.

[Reference] Product Manual/Easy Convenient Guide (Canon)

Canonのプリンターで「ドライバーは使用できません」と表示された時

In the case of Canon, the product manual on the official website describes an error message and how to deal with a message.First, check the manual.If you can't solve it even after reading the manual, you can consult at the Canon Customer Consultation Center.The corresponding phone number varies depending on the product, so please check it on the official website.

[Reference] Inquiries over the phone (Canon)

brotherのプリンターで「ドライバーは使用できません」と表示された時

The BROTHER official website has a "Network Printer Diagnosis Repair Tool", so let's try it.We also accept inquiries by email or chat.

[Reference] Network Printer Diagnosis Repair Tool (Brothers)

Mail inquiry (customer after product purchase) (Brothers)

Above, we have introduced how to deal with problems related to printer drivers.Although it is a driver that I usually use without much awareness, it is indispensable for using a printer from a personal computer.If you have trouble, please refer to this article.

* The data was examined as of mid -August 2020.* The information is made thorough, but it does not guarantee the integrity and accuracy of the content.* Please use and operate the product at your own risk.

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