Workaround for Android lock screen cannot be unlocked | PIN code users should be careful

Lock screen bugs on Android have been a big annoyance to users over the last few months.

This is a phenomenon where a strange authentication loop occurs and you cannot log in to the device. This bug was first discovered on the Pixel XL in September, but it hasn't been resolved yet and seems to be affecting other models as well.

According to the Android Police, this bug is affecting not only Pixel devices, but also other devices running Android 9 and Android 10, such as OnePlus 7 Pro, Sony Xperia XZ2 Compact, and Seuic Cruise 1.

Google acknowledges the existence of the bug, but does not provide official advice and does not reveal when the bug will be fixed.

Is there a solution to the bug?

While waiting for Google to fix the bug, volunteer users are looking for a workaround for this issue, but so far only incomplete solutions have been found (the Google account they usually use). You may not be able to log in).

However, it seems that no better solution has been found so far.

Users suffering from PIN code bugs may want to try the following workarounds by following the steps below posted on Google Support.

1. Tap the [Emergency call] option on the lock screen of your smartphone.

2. Press the volume button, then tap the gear-shaped settings icon.

3. You may now be able to log in to your smartphone through the settings menu. However, the method depends on the model, and it is necessary to save the fingerprint data in advance.

Use the search box to find the lock screen settings and see if you can change the lock screen unlock to fingerprint authentication.

4. If this doesn't work, you can also create a new account or guest user account in the settings menu.

* Do not set a password at this time. Also, don't forget to allow new accounts to make calls and text messages.

5. However, even if I create a new account and log in, I cannot access the data associated with the account I usually use.

The data wasn't lost, but it won't be accessible until Google fixes a bug and allows you to log in to your regular account.

Lock the screen with a code other than the PIN code

If you haven't encountered this bug yet, we recommend that you change the screen unlock method for a while (especially if you're using a model that has been confirmed to have a bug).

How to change it depends on the device and Android OS version, but if you open the settings screen and search for "screen lock", you should find the settings menu.

The unlocking method that can be used differs depending on the device and OS version, but in general, you can choose from biometric authentication such as fingerprint and face recognition, password, pattern, and so on. You can choose any method other than the PIN code.

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Image: Shutterstock

Source: Android Police, Google

Brendan Hesse --Lifehacker US [Original]