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Everyone can forget.

I have never forgotten my smartphone password or PIN, but I can't deny that I could forget it.

If the screen is locked while setting up a smartphone and fully charging, you may not be able to remember the PIN code set to protect your smartphone.

At least, Dietta, a reader of Lifehacker, was in trouble.She wrote this week's Tech 911 letter:

Android: You can unlock on the web

One of the best things about the recent smartphone is that if you take a long time to set up a lock over time, it is difficult to unlock from others.

In fact, even if someone tries to guess your password or PIN code and unlock, if you fail several times, your smartphone operation will be slowed down.

And if a certain number of times (usually 10 times) fails, many smartphones may automatically delete the data stored on the smartphone.

In other words, the smartphone owner will automatically delete the contents and reset, assuming that the owner of the smartphone cannot forget the password.

In this case, the smartphone is safe under the control of the owner, but if you forget the PIN code or password, you will not be able to unlock your smartphone.

Unfortunately, there is no way to reset PIN from the lock screen.You can't enter your supplementary information and authenticate yourself.

The best way to choose in this situation is to request a two -step authentication method (PIN or password) if the biometric authentication of the device is not recognized.

Again, it is good that the lock is hard to break.

If others can get your device, you'll be in trouble if you have a little information about you (for example, birthdays or major email addresses) and you can slip through the lock screen.

If you know a little know -how, you can easily reset your smartphone by entering your first pet name or the name you lived as a child on the online service.increase.

However, the fact that there is a solid defense described above means that if the owner of the smartphone forgets the password or PIN, it will be stuck.

However, if you are using Samsung's smartphone already associated with the Samsung ID, you can unlock your smartphone via the web using the Samsung "Find My Mobile" function.

If you have an Android smartphone, make sure that the smartphone manufacturer has a similar option.

(For example, Google's smartphone has no hope. You can find your smartphone from the online portal, but you can't unlock it remotely.)

If you have the same option, use it.If not, you have to reset the device to the settings at the time of shipment and reset it from the beginning.

After resetting, you have created a completely new Google account, so the Gmail address should be different unless you are attached to the previous address.

How to return an Android smartphone to a factory shipment

In general, the recovery menu of the smartphone is activated by pressing the volume button and the power button at the same time.

The accurate button and which buttons to press together differ depending on the device and manufacturer, so check the smartphone model and "recovery mode" on the web.

Eventually, resetting a smartphone will display a scary screen that is not similar to the familiar Android operating system.

Use the volume button to go to the command of "Reset to Data Erase/Shipment Settings" (the name is different depending on the device, but the command corresponds to it) and use the power button to confirm the selection.

After several operations, the device will be reset to the settings at the time of shipment.

Try restoring your Google account while waiting for you to reset.If the tool is useless, there is no other option.This is everything that Google offers.

iPhone: Restore from reset or backup

The process is generally the same for iPhone users.

Once you have forgotten the PIN, you need to reset the iPhone and start up or restore it from the backup.Apple does not provide ways to unlock the iPhone remotely via Find My.

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Image: ymgerman/shutterstock.com

Screenshot: David Murphy

Source: Samsung, Google (1, 2), YouTube, Apple (1, 2)

David Murphy - Lifehacker US [Original text]