Explain how to change the name of the contractor on Rakuten Mobile! We will also introduce the points to note at that time!

Rakuten Mobile has a monthly fee of ¥0 if the amount of data communication is less than 1GB.

However, in order to apply the plan, there is a condition that only one line is required for the same name. must be used from

People who have gone through the name change process have also said that the procedure is difficult to understand and that it takes time to complete the procedure.

Therefore, in this article, we will explain the procedure for changing the name of Rakuten Mobile and points to be aware of. If you read this article, you will understand the name change of Rakuten Mobile, so please read it to the end and refer to it.

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Rakuten UN-LIMIT VI plan fee

First of all, let me introduce the price plan.

Rakuten Mobile's "Rakuten UN-LIMIT VI Plan" is a system in which the monthly fee changes according to the amount of data used. If it is less than 1GB, it is free, up to 3GB is 1,078 yen (tax included), up to 20GB is 2,178 yen (tax included), and more than that is unlimited and costs 3,278 yen (tax included).

*Information as of November 2021.

However, in order to apply up to 1GB of this plan for free, there is a condition of "only one line for the same name", and people who used other carriers under family names I have to change my name.

Therefore, if you do not go through the procedure for name change, you will be charged 1,078 yen (tax included) from the second line onwards, even if it is less than 1 GB.

For those who do not use videos or the Internet much, or who often live in environments with good Wi-Fi, applying this plan can save you money every month, so you can use it after changing your name. it's recommended.

Methods and procedures for changing the name of the contract with Rakuten Mobile

To change the name of the contract (transfer) with Rakuten Mobile, proceed with the procedure in six steps.

1：Preparing documents required for application Prepare the documents to be submitted. The Contractor Information Registration/Change Application Form can be downloaded from the Rakuten Mobile official website Customer Support/Contractor Change Procedures (Transfer/Succession).

Go to the Rakuten Mobile official website

"Contractor Information Registration/Change Application Form" and "Letter of Attorney"

From the Rakuten Mobile official website, fill out the "Contractor Information Registration/Change Application Form" and "Letter of Attorney" You can download it. 1st sheet: Subscriber information of the target line/Information of the new subscriber 2nd sheet: Power of attorney/Subscriber information of the target line/Agent information 3rd sheet: Address to send the name change document

You need to submit both the first and second pages of the downloaded document. The second sheet also includes a power of attorney, so please make sure you have filled it out completely. Also, the power of attorney is valid for 3 months from the date of creation.

Identity Verification Documents

Identity Verification Documents are required for both the contractor and the transferee. The following documents are accepted as “personal identification documents”.

- Driver's license - Driving history certificate - My number card (personal number card) - Mental disability health and welfare notebook - Rehabilitation notebook

- Handicap certificate- Health insurance card- Japanese passport- Basic resident register card

- Resident card- Special permanent resident certificate

*Auxiliary documents: Public utility bill, resident's card, notification evacuation site certificate (must be within 3 months of issuance)

1-14-1 Tamagawa, Setagaya-ku, Tokyo 158-0094

Also, the address is listed on the third page of the document downloaded from the official website. If you cut off the paper, you can stick it on the mail as it is, so it is a good idea to use this.

3: You will receive a notice of the identity verification procedure by simple registered mail

We will review the name change based on the mailed documents. If you pass the screening, a document that does not need to be forwarded will be sent to the address of the new policyholder. Please note that if the person himself/herself does not receive the simplified registered mail, it will be regarded as "incomplete identity verification procedure".

If the document does not pass the screening due to incompleteness or omission, an e-mail will be sent to the former contractor requesting that the document be resubmitted. If you do not receive the documents in the mail, please check your SMS or email.

4: You will receive an email regarding the change of subscriber, and follow the instructions to change the name

After confirming receipt of the "identity verification mail" mailed to the new subscriber, send " You will receive an email about Rakuten Mobile Contractor Change.

Check your email and follow the instructions to complete the process.

5: Receive an email notifying you of the completion of the procedure

After confirming the name change on Rakuten Mobile and completing all procedures, an email will be sent to the address of the former subscriber. If you are a new subscriber, please log in from my Rakuten Mobile and check your subscriber information.

6: Start using!

This completes the name change procedure. New subscribers should complete the initial settings of the device before starting to use it. You can check the initial setting method from the following URL.

Also, if you are a former subscriber, please review and cancel the "Smartphone Replacement Guarantee Plus", "Repair and Loss Guarantee with AppleCare", and "Rakuten Mobile iPhone Upgrade Program". Please note that if you do not change or cancel the optional service, it will be treated as a continuation and will be billed to the old subscriber.

Fee related to procedure for subscriber name change (transfer)

Rakuten Mobile name change fee varies depending on the type of procedure.

- Name change or name change (change of own name): Free- Transfer (change of another person's name): 3,300 yen (tax included)- Succession (change from the deceased person): 3,300 Yen (tax included)

There is no fee for changing the name for the above reasons, but a fee of 3,300 yen (including tax) will be charged for "transfer" from someone else's name . This fee is the same for family members. The fee will be charged to the new subscriber after the name change.

Please keep in mind that the name change application can only be sent by mail, so you will have to pay for the mailing fee.

Common Patterns of Contractor Name Change (Transfer)

Introduces common patterns of contractor name change (transfer) between family members and third parties.

Procedures between family members

Transferring a phone number in the name of a parent to a child, or transferring/receiving a phone number within the third degree of kinship

After the name change, smartphone usage charges will be billed to the new subscriber, but If the child is under the age of 18, it is possible to register a credit card or account in a different name. It is convenient to use a family card when one subscriber wants to make payments for multiple family members.

Procedures between third parties

When transferring or receiving a phone number between individuals to a third party

- I want to contract my lover's smartphone with my own contract- I want to give my friend a smartphone that I no longer use

There is no change in the procedure for changing the name of the contractor even if it is between third parties. However, remember that you need to cancel the warranty option and that both the new and old contractors will be charged in the month of name change.

Points to note when changing the subscriber's name on Rakuten Mobile

I will explain the points to be aware of before changing the subscriber's name on Rakuten Mobile. Before starting the name change procedure, check the following two points.

MNP transfer under a different name is not possible

Rakuten Mobile does not allow MNP transfer under a different name when changing the name from another carrier. Care must be taken when changing the name if the contractor is not the same.

For example, if you are using your husband's name to contract your wife's or child's smartphone, the transfer is applied because your husband is in your own name, but your wife and child have changed their names in the carrier before moving out. I have to transfer from

When one person has a contract for smartphones for the whole family, remember to change the contract after changing the name of the contract.

In addition, depending on the carrier before moving out, a fee may be charged for changing the name, or the name change itself may not be accepted by anyone other than the person himself/herself. Since the contract details differ depending on the carrier, it is recommended to check before considering switching.

It takes a long time to change the name

We hear many voices such as "Rakuten Mobile's name change is not completed" and "The procedure takes a long time."

The reason for this is that Rakuten Mobile only takes procedures to change the name in writing, and it is not possible to do it online or face-to-face, and there are many steps required for the procedure. . As mentioned above, in order to change the name, you must download the documents, write the contractor information, and mail the power of attorney and identity verification documents.

After the name change procedure is completed, it will take about 2 weeks for the review and about 2 weeks for the change procedure.

So make sure you start the process early.

Summary

In this article, I explained the procedure for changing the name of Rakuten Mobile and points to be aware of when doing so. Here's a summary of what we've covered so far:

One person can subscribe to Rakuten Mobile for up to 5 lines, but in order to apply the "Rakuten UN-LIMIT VI free plan up to 1GB", it is necessary to change the name and each person becomes a subscriber.

However, the only way to change the name is by mail, and in many cases it takes more than a month to complete the procedure. In addition, a fee of 3,300 yen (including tax) will be charged for the name change (transfer).

In this way, it takes time and effort to change the name of Rakuten Mobile, but if you apply the "Rakuten UN-LIMIT VI free plan up to 1GB", you can use it more economically than other carriers. I guess. When changing the name, please check the points to note before proceeding.