Basic usage of "Google Chat". The point of utilization is to use it properly with e-mail
notebook-laptop"G Suite" time saving & collaboration work technique
Explanation of "Google Chat", which has been adding functions ＜1＞
What is Google's chat app "Google Chat"?
G Suite provides a chat app "Google Chat" in addition to the existing Hangouts (chat). This year, the newer version of Google Chat has expanded its functionality. This time, we will introduce the basic usage of Google Chat as a chat tool in an organization using G Suite.
About this series
For users who have introduced G Suite at their company but are not sure how to use it, or who are not able to take advantage of the unique features of the cloud... Explains the basic usage and tips of the Suite. In addition, the content covered in each article is an excerpt and re-edited from the video-based e-learning service "Master Program" that gives lectures on how to use and utilize G Suite. For more information on this service, please refer to this detailed article.
It is important to distinguish between email and chat
When starting to use chat within the company, it is confusing how to distinguish between email and chat. Should I email this? "Can we chat?" "Because I'm used to email, I'm surprisingly lost."
Until now, there have been many communication tools such as telephone and email. Depending on the urgency of the content and the importance of the nuances, we will contact you by phone or face-to-face, if you want to leave evidence, if you do not need an immediate response, or if you want to contact information within the company.
Chat can be said to be a tool positioned between "telephone/conversation" and "email". Chat is direct, immediate, and allows you to speak from a simple message, making interaction simple.
Because you can also see the other party's response status when chatting, you can achieve speedy communication that is not possible with e-mail and more like a conversation.
How to start "Google Chat"
Here's how to start a chat. First, click on Google Apps and select Chat.
When the chat home screen is displayed, click "Search users, chat rooms, bots", enter part of the username or email address of the person you want to start chatting with, and click.
Enter your message and click "Send message".
If you see a green button or online in the name part, you can receive a sign that the chat is OK.
Even if the message has been sent once, such as when there is a typo in the message, the contents can be corrected or the message itself can be deleted. Hover over a message and click the pencil icon to modify it or click the trash can icon to delete it.
Chat is a tool that allows you to easily exchange messages in real time. It might be a good idea to use different communication tools depending on who you are communicating with, such as continuing to use e-mail for customers and actively incorporating chat to communicate information within the company.
What is the trick to overwhelmingly reduce the time to check emails with Gmail? How can I schedule meetings and make reservations smoothly with Google Calendar? Would it be easier for both bosses and subordinates to create materials in Google Drive? Eliminate the time spent looking for files by removing attachments... If you use G Suite well, you should be able to reduce the time required for work that has taken so far! In this series, "G Suite" Time Saving & Collaborative Work Techniques, we introduce the basic usage and tips of G Suite to streamline your work and work smarter.
Other articles on how to use "G Suite"
Street Smart Co., Ltd.
G Suite introduction support/operation support business. It has been certified by Google as a partner that understands Google's method of managing changes in people during the transition of technology called "change management" and provides a wide range of support such as introduction support and educational support. Launched in April 2019, the "Master Program" is a video-based e-learning service that provides lectures on how to use and utilize G Suite. In addition to the operation method, we have prepared lectures for corporate collaboration and productivity improvement using G Suite, and can be introduced at an initial cost of 360 yen (excluding tax) + 360 yen per year (excluding tax) per account. New lectures are being added one after another along with the addition of G Suite functions.
